Service Providers

Maximise Your Reach as a Service Provider

Harness the power of Connector Co to streamline your interactions with NDIS participants and Aged Care recipients, driving growth and achieving operational excellence.


Version 2.0


Download the Connector Co App for seamless health service bookings at your fingertips. Easy, efficient, and always accessible!

Cost Effective Memberships
Maximise your business potential with affordable, flexible membership plans. Our pricing ensures that providers of all sizes can benefit from access to our growing platform without breaking the bank. Choose a plan that fits your business needs and budget
Personalised, one-on-one onboarding
Experience seamless onboarding with dedicated, personalised support. We guide you through every step, ensuring you understand all features and tools available to make the most of our platform from day one.
Increased Visibility
Expand your reach effortlessly. By listing your services on our platform, you can connect with thousands of coordinators and participants looking for the right provider. Make your business more accessible and visible to those who need it.
Your personal BD
Consider us an extension of your team. We provide continuous business development support, continuously reaching out to the network to help you attract new clients and grow your service.
Boost Your Business
Accelerate your growth with tailored strategies and tools designed to improve your operations and client acquisition. Leverage our platform to build a stronger, more efficient business and reach new heights.

Empower Your Service

Connector Co offers an innovative platform designed to elevate service provision for healthcare professionals.

How can Connector Co help service providers?

Connector Co simplifies the process of connecting with NDIS participants and Aged Care recipients, streamlining appointment bookings, managing schedules, and boosting your visibility to potential clients.

What are the benefits?

Unlock increased client reach, enjoy real-time scheduling, and benefit from automatic service agreement generation. Our platform also enhances operational efficiency by reducing administrative burdens, allowing you to focus more on delivering exceptional patient care.

How does a service provider sign up?

Signing up is straightforward with our onboarding tool. Providers can apply online, and our team will review the application. Once approved, you’ll be notified and you can begin the onboarding process. One of our team will also reach out to complete an onboarding session for your team.

What does it cost?

Costs vary based on the size of your business and include a subscription and commission fee. This structure ensures that our services are tailored to your specific business needs, providing value and scalability. See below to view more.

Affordable memberships, huge impact

Leverage our membership tiers to claim your space in the NDIS & Aged Care sectors. Whether local or national, ensure your services are seen and sought after

$60

+ GST per month

+ 10% + GST fee for each signed service agreement received

Starter

Start your journey on the platform with our cost-effective Essential Plan, perfect for small providers seeking to increase their visibility

List unlimited service locations in a single state


List availability for up to 5 clinicians


List unlimited allied health services


Complimentary onboarding assistance

$200

+ GST per month

+ 10% + GST fee for each signed service agreement received

Unlimited

Maximise your exposure and connect with more clients through our Unlimited Plan, the ultimate choice for top-tier health service providers

List unlimited service locations in unlimited states


List availability for unlimited clinicians


List unlimited allied health services


Complimentary onboarding assistance


Priority customer service

$100

+ GST per month

+ 10% + GST fee for each signed service agreement received

Premium

Expand your reach and enhance your service offerings with our Premium Plan, designed for growing health services aiming for greater impact

List unlimited service locations in a single state


List availability for unlimited clinicians


List unlimited allied health services


Complimentary onboarding assistance

Learn about our product

Got a question? We’ve got you covered! Check out the resources below and be sure to let us know if we can answer anything else.

What sets us apart from other referral services?

At Connector Co, we’re not just a referral service; we are a comprehensive booking and booking management platform. Our point of difference is that our service allows you to see and book your specific appointment time, which is booked directly into the clinician’s calendar.

We operate as a transparent marketplace where users can efficiently search for providers. Each provider’s profile not only showcases their services but also displays their costs upfront, allowing users to make informed decisions quickly and conveniently. Our unique search process is streamlined to deliver results in minutes, not days, enhancing user experience significantly.

Additionally, our platform integrates the signing of provider service agreements directly into the booking flow, ensuring transparency and trust from the outset. We also offer free support coordinator accounts, which empower coordinators to manage multiple participants and services effortlessly, further simplifying the process for all involved.

How does the calendar integration work for Providers and Clinicians?

Integration with Google and Microsoft Calendars: Automatically sync your Outlook or Gmail calendar to align all appointments and availability directly with your business schedule. This two-way integration ensures that any appointments booked on our end will appear in your calendar and any changes you make in your calendar will reflect on our platform.

Linking with Other Patient Management Software: If your business uses another patient management system (CRM), enable two-way integration using the same email associated with your Connector Co account. Connector Co then syncs with this email account’s calendar. This setup ensures seamless synchronisation where appointments booked on our platform will update in your CRM and vice versa.

Handling One-Way Integration CRMs: For CRMs that support only one-way integration, it’s crucial to still enable this connection with your Gmail or Outlook calendar. This way, our platform can access your calendar, scheduling only during free times. If a booking is made on our platform, you will receive an email confirmation, allowing you to manually enter the appointment or service agreement into your CRM. This process is designed to be as efficient as managing referrals received via phone, email, or other methods, minimising administrative tasks related to calendar management.

How much does it cost?

For allied health providers, pricing varies depending on the level of service chosen. Are you a small business? We offer special rates tailored just for you! For detailed pricing information, please refer to our pricing section above, or contact us directly at (02) 9056 9990 or via email at [email protected].

Is it easy to onboard our team?

Absolutely! Once your profile is approved, you’ll receive a confirmation email followed by a Quick Start Guide. This guide assists in setting up your company and clinician profiles step-by-step. Our team will also book a one on one session with your team to ensure you are set up correctly. Should you need further assistance or consultation, our friendly team is readily available. Contact us at (02) 9056 9990 or [email protected].

What determines the order of providers shown in the search results?

Providers appear in order of best fit. As users specify their needs during the booking process, the system displays providers who best meet these criteria. In cases where multiple providers meet the specified availability, the one closest to the user’s location will be listed first, followed by others in order of proximity.

How does the platform handle mobile clinicians servicing multiple areas?

Our platform is designed to accommodate mobile clinicians who work across various locations on different days. When setting up your service areas and availability, you can establish custom rules to specify different locations for different days and times.

Additionally, you can enable block out times around appointments to account for travel, ensuring you are not overbooked. This feature allows you to manage travel times effectively, whether you’re conducting rural outreach or visiting clients in different urban areas. By customising your availability and incorporating travel time, you ensure that your services remain bookable and accessible to clients, no matter where you are scheduled to be.

How can I ensure I am the best fit for a client?

As a provider on our platform, you will have access to the client’s profile and relevant documents once a booking is made. This access allows you to thoroughly review the client’s specific needs and prepare appropriately for the appointment. Should you identify any adjustments or additional preparations that are necessary, you are encouraged to proactively reach out to the client after the booking.

Moreover, you can set a lead time between the time of booking and the first appointment. This interval can be used to undertake an additional intake session if you believe it will aid in better understanding and meeting the client’s needs. This structured approach ensures you are well-prepared to provide personalised and effective care, establishing yourself as the best fit for the client.

Question Mark

Still have questions?

Can’t find what you’re looking for? Let’s have a chat!