Service Providers
Maximise Your Reach as a Service Provider
Harness the power of Connector Co to streamline your interactions with NDIS participants and Aged Care recipients, driving growth and achieving operational excellence.
Version 2.0
Download the Connector Co App for seamless health service bookings at your fingertips. Easy, efficient, and always accessible!
Downloadable App Coming Soon.
Cost Effective Memberships
Personalised, one-on-one onboarding
Increased Visibility
Your personal BD
Boost Your Business
Built For Innovation
Empower Your Service
Connector Co offers an innovative platform designed to elevate service provision for healthcare professionals.
How can Connector Co help service providers?
Connector Co simplifies the process of connecting with NDIS participants and Aged Care recipients, streamlining appointment bookings, managing schedules, and boosting your visibility to potential clients.
What are the benefits?
Unlock increased client reach, enjoy real-time scheduling, and benefit from automatic service agreement generation. Our platform also enhances operational efficiency by reducing administrative burdens, allowing you to focus more on delivering exceptional patient care.
How does a service provider sign up?
Signing up is straightforward with our onboarding tool. Providers can apply online, and our team will review the application. Once approved, you’ll be notified and you can begin the onboarding process. One of our team will also reach out to complete an onboarding session for your team.
What does it cost?
Costs vary based on the size of your business and include a subscription and commission fee. This structure ensures that our services are tailored to your specific business needs, providing value and scalability. See below to view more.
Memberships and Pricing
Affordable memberships, huge impact
Leverage our membership tiers to claim your space in the NDIS & Aged Care sectors. Whether local or national, ensure your services are seen and sought after
$60
+ GST per month
+ 10% + GST fee for each signed service agreement received
Starter
Start your journey on the platform with our cost-effective Essential Plan, perfect for small providers seeking to increase their visibility
List unlimited service locations in a single state
List availability for up to 5 clinicians
List unlimited allied health services
Complimentary onboarding assistance
$200
+ GST per month
+ 10% + GST fee for each signed service agreement received
Unlimited
Maximise your exposure and connect with more clients through our Unlimited Plan, the ultimate choice for top-tier health service providers
List unlimited service locations in unlimited states
List availability for unlimited clinicians
List unlimited allied health services
Complimentary onboarding assistance
Priority customer service
$100
+ GST per month
+ 10% + GST fee for each signed service agreement received
Premium
Expand your reach and enhance your service offerings with our Premium Plan, designed for growing health services aiming for greater impact
List unlimited service locations in a single state
List availability for unlimited clinicians
List unlimited allied health services
Complimentary onboarding assistance
Frequently Asked Questions
Learn about our product
Got a question? We’ve got you covered! Check out the resources below and be sure to let us know if we can answer anything else.
At Connector Co, we’re not just a referral service; we are a comprehensive booking and booking management platform. Our point of difference is that our service allows you to see and book your specific appointment time, which is booked directly into the clinician’s calendar.
We operate as a transparent marketplace where users can efficiently search for providers. Each provider’s profile not only showcases their services but also displays their costs upfront, allowing users to make informed decisions quickly and conveniently. Our unique search process is streamlined to deliver results in minutes, not days, enhancing user experience significantly.
Additionally, our platform integrates the signing of provider service agreements directly into the booking flow, ensuring transparency and trust from the outset. We also offer free support coordinator accounts, which empower coordinators to manage multiple participants and services effortlessly, further simplifying the process for all involved.
Integration with Google and Microsoft Calendars: Automatically sync your Outlook or Gmail calendar to align all appointments and availability directly with your business schedule. This two-way integration ensures that any appointments booked on our end will appear in your calendar and any changes you make in your calendar will reflect on our platform.
Linking with Other Patient Management Software: If your business uses another patient management system (CRM), enable two-way integration using the same email associated with your Connector Co account. Connector Co then syncs with this email account’s calendar. This setup ensures seamless synchronisation where appointments booked on our platform will update in your CRM and vice versa.
Handling One-Way Integration CRMs: For CRMs that support only one-way integration, it’s crucial to still enable this connection with your Gmail or Outlook calendar. This way, our platform can access your calendar, scheduling only during free times. If a booking is made on our platform, you will receive an email confirmation, allowing you to manually enter the appointment or service agreement into your CRM. This process is designed to be as efficient as managing referrals received via phone, email, or other methods, minimising administrative tasks related to calendar management.
For allied health providers, pricing varies depending on the level of service chosen. Are you a small business? We offer special rates tailored just for you! For detailed pricing information, please refer to our pricing section above, or contact us directly at (02) 9056 9990 or via email at [email protected].
Absolutely! Once your profile is approved, you’ll receive a confirmation email followed by a Quick Start Guide. This guide assists in setting up your company and clinician profiles step-by-step. Our team will also book a one on one session with your team to ensure you are set up correctly. Should you need further assistance or consultation, our friendly team is readily available. Contact us at (02) 9056 9990 or [email protected].
Providers appear in order of best fit. As users specify their needs during the booking process, the system displays providers who best meet these criteria. In cases where multiple providers meet the specified availability, the one closest to the user’s location will be listed first, followed by others in order of proximity.
Our platform is designed to accommodate mobile clinicians who work across various locations on different days. When setting up your service areas and availability, you can establish custom rules to specify different locations for different days and times.
Additionally, you can enable block out times around appointments to account for travel, ensuring you are not overbooked. This feature allows you to manage travel times effectively, whether you’re conducting rural outreach or visiting clients in different urban areas. By customising your availability and incorporating travel time, you ensure that your services remain bookable and accessible to clients, no matter where you are scheduled to be.
As a provider on our platform, you will have access to the client’s profile and relevant documents once a booking is made. This access allows you to thoroughly review the client’s specific needs and prepare appropriately for the appointment. Should you identify any adjustments or additional preparations that are necessary, you are encouraged to proactively reach out to the client after the booking.
Moreover, you can set a lead time between the time of booking and the first appointment. This interval can be used to undertake an additional intake session if you believe it will aid in better understanding and meeting the client’s needs. This structured approach ensures you are well-prepared to provide personalised and effective care, establishing yourself as the best fit for the client.
Still have questions?
Can’t find what you’re looking for? Let’s have a chat!