Participants & Users
Simplifying NDIS & Aged Care Health Services
Unlock seamless access to health services with Connector Co, designed to align perfectly with you your funding and healthcare preferences.
1
Search
Quickly find health services by entering type, location, and funding, all customised to your preferences.
2
Select
Choose the best provider for you from a wide range of qualified health professionals.
3
Secure
Easily finalise your booking by securely signing the service agreement and you’re done!
Revolutionising healthcare access: one feature at a time
Connector Co is more than just a booking platform; it’s a comprehensive solution for your healthcare needs. Our features are designed to simplify, secure, and streamline your health service access, ensuring you get the care you need precisely when you need it.
Real-Time Availability
Instantly view and book available appointments. Our real-time feature ensures you can secure health services without delay, enhancing convenience and accessibility.
Secure Booking Process
Your privacy and security are paramount. Our platform ensures every booking and personal detail is protected with the highest security standards.
Transparent Pricing
No hidden fees or surprises. Our transparent pricing feature provides clear cost information upfront, allowing you to make informed decisions and manage your budget better.
Free User Access
Absolutely no cost for users to access our platform. We provide a free, comprehensive service, making healthcare more accessible to everyone.
Effortless Booking Management
Manage all your bookings with ease. Our user-friendly portal allows you to handle appointments, personal details, and subsequent sessions with effortlessly.
Extensive Provider Network
Choose from a wide range of qualified health professionals. Our extensive network connects you with diverse and specialised healthcare services.
Frequently Asked Questions
learn about our product
Got a question? We’ve got you covered! Check out the resources below and be sure to let us know if we can answer anything else.
Can’t find what you’re looking for? Contact our team today for one on one assistance!
At Connector Co, we’re not just a referral service; we are a comprehensive booking and booking management platform. Our point of difference is that our service allows you to see and book your specific appointment time, which is booked directly into the clinician’s calendar.
We operate as a transparent marketplace where users can efficiently search for providers. Each provider’s profile not only showcases their services but also displays their costs upfront, allowing users to make informed decisions quickly and conveniently. Our unique search process is streamlined to deliver results in minutes, not days, enhancing user experience significantly.
Additionally, our platform integrates the signing of provider service agreements directly into the booking flow, ensuring transparency and trust from the outset. We also offer free support coordinator accounts, which empower coordinators to manage multiple participants and services effortlessly, further simplifying the process for all involved.
For participants, customers, and support coordinators, using our platform to book services, create an account, and manage bookings is completely free!
If you’re unsure how to make a booking, we’ve got you covered. You can watch our step-by-step video tutorial – click here that walks you through the process. If you still need help or have additional questions, don’t hesitate to reach out to our team at (02) 9056 9990 or via email at [email protected] – we’re here to assist you every step of the way.
If your search didn’t return any results, don’t worry. Our team can quickly help you find available providers. Just give us a call at (02) 9056 9990 or email us at [email protected], and we’ll assist you in finding the right service options for you in no time.
Once you make a booking through our platform, providers have the ability to view your profile and access any documents you have shared. This enables them to understand your specific needs and prepare adequately for your appointment. If necessary, providers may contact you after the initial booking to discuss any changes or additional requirements.
Additionally, there may be some lead time between the booking and the first appointment. This period allows providers the opportunity to review your needs or schedule an additional intake session if needed to ensure they are fully prepared to meet your specific health requirements. This process helps in aligning the right clinician with your care needs, ensuring a personalised and effective service. Please reach out to the team on (02) 9056 9990 or [email protected] if you have any specific questions!
Providers appear in order of best fit. As users specify their needs during the booking process, the system displays providers who best meet these criteria. In cases where multiple providers meet the specified availability, the one closest to the user’s location will be listed first, followed by others in order of proximity.
Yes, our website and app can be translated into various languages to accommodate our diverse user base. To translate the content, start by visiting Google Translate at translate.google.com. Once there, click on the ‘Websites’ button. Enter connector.com.au into the translation field and select your preferred language. Google Translate will then redirect you to a translated version of our web app.
Our platform specializes in connecting clients with a comprehensive range of health services. We currently list the following categories of services:– Allied health – Nursing – Support coordination
Still have questions?
Can’t find what you’re looking for? Let’s have a chat!