Coordinators

Elevate Your Service Management

Harness the power of Connector Co’s innovative platform to effortlessly coordinate and manage diverse NDIS and Aged Care services, boosting efficiency and effectiveness in your crucial role.

Coordinators, now list your own services for FREE.

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The Solution

Service coordination, simplified

Completely Free

As a support coordinator, you can manage your participants with ease and at no cost. Our platform is designed to simplify your workflow, enabling you to focus on providing the best possible care, without any added financial burden.

Real Time Clinician Availability

Access up-to-date clinician schedules in real time, ensuring you can book services without delays or conflicts. This feature gives you confidence in managing participant appointments seamlessly and efficiently.

Lock In Firm Appointment Times and Dates

Guarantee your participants receive the care they need at the exact time they need it. Our platform allows you to book firm appointments with providers, giving you peace of mind and reducing the risk of last-minute cancellations.

Instant, Upfront and Secure Service Agreements

Generate service agreements instantly at the time of booking and send them directly to the participant or nominee with just one click. This feature saves you time, streamlines your workflow, and ensures that agreements are securely handled, allowing you to focus on supporting your participants.

Personalised, one-on-one Assistance

Enjoy personalised support tailored to your role as a coordinator. Whether it’s platform navigation or finding a specific service, our team is here to guide you one-on-one, ensuring your success in the role.

Frequently Asked Questions

Learn about our product

Got a question? We’ve got you covered! Check out the resources below and be sure to let us know if we can answer anything else.

Is there any cost involved?

No, there are absolutely no costs for support coordinators to use our platform, and there never will be. Connector Co is completely free for you, allowing you to focus on what matters most – finding the right services for your participants

How do you screen providers?

At Connector Co, we take provider quality seriously. We meet with every provider in person or through a face-to-face virtual meeting to ensure they align with our values and standards. We conduct a meet and greet with all providers prior to onboarding. Each provider then undergoes a thorough 1:1 onboarding process, which includes verification of insurance and a detailed quality check, ensuring they are qualified and reliable for participants’ needs.

If I have more questions about the best provider for my participant, what do I do?

Our team is always here to help. If you have any questions or need guidance in selecting the best provider for your participant, simply call us at (02) 9056 9990 or email us at [email protected]. We’re happy to assist you in finding the most suitable match for your participant’s unique needs.

I need help making a booking, what should I do?

If you’re unsure how to make a booking, we’ve got you covered. You can watch our step-by-step video tutorial – click here that walks you through the process. If you still need help or have additional questions, don’t hesitate to reach out to our team at (02) 9056 9990 or via email at [email protected] – we’re here to assist you every step of the way.

Nothing came up for my search results, what should I do?

If your search didn’t return any results, don’t worry. Our team can quickly help you find available providers. Just give us a call at (02) 9056 9990 or email us at [email protected], and we’ll assist you in finding the right service options for your participant in no time.

What if I can’t sign the service agreement on behalf of the participant?

If you’re unable to sign the service agreement on behalf of your participant, no problem. When making your booking, simply select ‘Send for Signing’, which will allow you to send the agreement directly to the participant or their nominee. You can also edit the message that accompanies the agreement to personalise it for the recipient. If you need further assistance, feel free to reach out to our team at (02) 9056 9990 or [email protected].

Still have questions?

Can’t find what you’re looking for? Let’s have a chat!