Connecting Care: The Vision Behind Connector Co

Empowering Independence by Bridging Gaps in Health Services for Participants and Support Coordinators

At Connector Co, our mission is to empower NDIS participants, aged care recipients, and support coordinators by providing a seamless, user-friendly platform that connects them with essential health services. We bridge gaps in care, simplify coordination, and foster independence and improved quality of life for all.

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Our founders

Behind the Scenes at Connector Co: Get to know the passionate individuals dedicated to enhancing your healthcare journey.

Hannah Dewick

Hannah has spent several years working in the health services space, including the NDIS and aged care sector, building an in-depth understanding of the deficiencies and shortfalls experienced. Hannah has been personally exposed to and worked through these challenges for her clients. She has spoken with countless individuals surrounding their frustrations with the system, and the current inability to easily search, book and manage on going health services. Hannah’s commitment to innovation in this field has led her to develop new strategies for improving service accessibility and efficiency.

Michael Dewick

Michael has always been passionate about developing efficient systems through the use of the latest technologies. Having been a witness to Hannah’s struggles in her personal and professional life, Michael was driven to innovate and simplify the currently complex booking process, ensuring accessibility and efficiency. With extensive experience in project and people management, Michael’s strengths lie in collaborative approaches, creative problem-solving, and inclusive practices, ensuring exceptional standards of quality and performance.

Why build Connector Co?

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The Frustration of Booking NDIS Health Services

Excessive Delays

Referral platforms often take up to 48 hours to provide a basic list of providers. Participants then face additional delays in confirming availability.

Lack of Real-Time Updates

Participants and support coordinators lack transparency when booking appointments, leading to errors or missed services.

Complicated Administrative Process

Navigating NDIS funding and approvals adds an unnecessary burden on participants and coordinators.

Inconsistent Provider Availability

Finding an available provider who meets the participant’s needs is often time-consuming and frustrating.

Failed Solutions: Existing Referral Services

No Real-Time Availability

Referral services are slow, with a 48-hour turnaround just to provide contacts – without real-time confirmation of provider availability.

Delayed Responses

Existing platforms are slow to respond, leaving participants and coordinators to wait for provider lists with no confirmation of availability.

No Direct Integration with Providers

Referral services often lack direct contact between participants and providers, further complicating the process.

Inefficient Manual Processes

Current solutions rely on outdated manual processes such as emails and phone calls to manage bookings.